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Re: Is the survey you are completing research or customer relationship...

A customer satisfaction survey provides a company with the ability to highlight areas of improvement within it's organization. The collection and analysis of data from a customer satisfaction survey...

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Why Should A Business Care About Social Media?

Like it or not social media is part of your company’s consumer environment. An upside to this is that it allows easy access for you to gain consumer insight. You can interact ...

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How to get Your Customers to Create Your Products

Guess what? Your customers want to talk to you. I know it is hard to believe, but they do. Some customers actually want to feel as though they are part of your company’s decision making process.

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